Shipping policy
Last updated: May 11, 2026
This shipping policy applies to, Innately You™ Elegance.
At Innately You™ Elegance, every order is prepared and shipped with care through our trusted fulfillment partners. The details below outline how shipping works for our boutique and what you can expect when placing an order.
Shipping Destinations
We currently ship to:
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all U.S. states
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U.S. territories (including P.O. Boxes and APO/FPO military addresses)
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select international destinations
If an item cannot ship to your location, it will not be available at checkout.
Processing Times
Processing times vary depending on product location:
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U.S.‑based items: typically ship within 2–5 business days
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International/overseas items: typically ship within 5–10 business days
Processing begins once your order is confirmed.
Shipping Times
Shipping times depend on the product’s origin and your destination:
U.S. Orders
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Standard delivery: 2–5 business days for most items
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Some items may take 5–10 business days depending on warehouse location
International Orders
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Standard delivery: typically 5–16 business days, depending on the country
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Some destinations may require additional time due to customs or local carrier processing
These are estimated timeframes and may vary during peak seasons or due to carrier delays.
Shipping Rates
Shipping rates are calculated at checkout based on:
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total order weight
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destination
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product origin (U.S. or overseas)
This ensures accurate, real‑time pricing for every order.
Split Shipments
Your order may arrive in multiple packages depending on:
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item availability
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warehouse location
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product type
Each package will have its own tracking number.
Tracking Information
Once your order ships, you will receive tracking details by email. Tracking may take up to 48 hours to update after the carrier receives the package.
Expedited & Overnight Shipping
At this time, expedited and overnight shipping are not available.
Customs, Duties & Import Taxes
For international orders:
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customs fees, duties, or import taxes may apply
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these charges are the responsibility of the customer
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fees vary by country and are not controlled by Innately You™ Elegance
Orders valued over $800 USD per person per day may incur additional import taxes under U.S. law.
Incorrect Address Policy
Please ensure your shipping address is accurate at checkout. We are not responsible for:
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delays due to incorrect or incomplete addresses
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packages delivered to the wrong address entered by the customer
If a package is returned due to an incorrect address, reshipping fees may apply.
Lost, Delayed, or Stolen Packages
Once an order is marked Delivered by the carrier, it is considered successfully delivered.
If your package is:
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delayed
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lost in transit
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marked delivered but not received
Please contact us at shop@innatelyyou.co and we will assist you in opening a carrier investigation.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with:
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your order number
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photos of the item
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photos of the packaging
We will assist you promptly.
International Returns
At this time, international orders are not eligible for return. Only U.S. orders qualify for return under our Return & Refund Policy.
Questions?
We’re here to help. Contact us anytime at shop@innatelyyou.co.