Terms of service

TERMS & CONDITIONS

Last Updated: May 11, 2026

These Terms & Conditions (“Terms”) govern your access to and use of all services, products, programs, events, and digital platforms offered by Innately You™, including:

Innately You™ (coaching, programs, events, retreats, digital services)
Innately You™ Elegance (boutique and physical products)
InnatelyYou.co and shop.innatelyyou.co
all related subdomains, websites, social media accounts, and online platforms

By accessing or using any part of our Services, you agree to be bound by these Terms. These Terms apply to all users, including customers, clients, event/retreat participants, brand ambassadors, affiliates, and visitors.

1. Scope of Services

These Terms apply to all Innately You™ digital properties, including:

InnatelyYou.co
shop.innatelyyou.co
any future subdomains
all social media accounts
all online platforms, programs, and digital content

Your use of any of these Services constitutes acceptance of these Terms.

2. Eligibility

You must be at least 18 years old to use our Services, purchase products, participate in coaching, or attend events/retreats.

Minors and Parental Consent

You must be at least 18 years old to participate in coaching, programs, events, retreats, or any service involving personal development, mindset work, or in‑person experiences.

Minors under 18 may purchase physical products from Innately You™ Elegance only with the consent and supervision of a parent or legal guardian. By permitting a minor to make a purchase, the parent or guardian:

agrees to be fully responsible for the transaction
agrees to be bound by these Terms
assumes all liability for the minor’s actions
waives any claim that the minor lacked authority to make the purchase

No minor may participate in coaching, events, retreats, or any service requiring legal consent.

3. Accuracy of Information

We strive for accuracy but do not guarantee that product descriptions, pricing, availability, or service details are error‑free. We reserve the right to correct errors and update information at any time.

4. Purchases & Billing

By placing an order, you agree to provide accurate and complete billing and account information. We reserve the right to:

refuse or cancel orders
limit quantities
update pricing
verify information before fulfillment

All purchases are subject to our Return & Refund Policy and Shipping Policy.

5. Coaching, Programs & Digital Services

Coaching and digital programs offered by Innately You™ are for personal development and educational purposes only. They do not replace professional medical, psychological, legal, or financial advice.

Results vary and are not guaranteed.

6. Events, Retreats & In‑Person Experiences

By registering for or attending any event, retreat, workshop, or in‑person/virtual experience, you acknowledge and agree to the following:

Assumption of Risk

You voluntarily assume all risks associated with:

travel
physical activity
emotional or mindset work
group interactions
environmental conditions
third‑party venues or vendors

By attending any event, retreat, or in‑person experience, you grant the Company permission to photograph, film, and record you, and to use such media for marketing, promotional, and commercial purposes without compensation.

No Liability for Physical or Emotional Injury

To the fullest extent permitted by law, Innately You™ is not liable for:

physical injury
illness
accidents
property damage
emotional distress
psychological injury
mental health impact
perceived or actual harm
outcomes related to coaching or mindset work

No Medical or Mental Health Responsibility

You acknowledge that:

we do not provide medical or therapeutic services
coaching is not a substitute for professional care
you are responsible for your own physical and emotional well‑being

Release of Liability

You release and discharge:

Innately You™
Innately You™ Elegance
InnatelyYou.co
shop.innatelyyou.co
the owner(s)
family members of the owner(s)
employees
contractors
brand ambassadors
affiliates
investors
partners
volunteers
representatives
anyone associated with the Company

…from any and all claims arising from your participation in events, retreats, coaching, or programs.

7. Brand Ambassador Program

Brand Ambassadors (“BAs”) agree to:

represent the brand respectfully
follow program guidelines
submit authentic content
comply with FTC disclosure rules

Ambassadors may be removed at any time for violations of these Terms.

8. User‑Generated Content & Media Usage Rights

By submitting or providing any content (“Content”) to Innately You™, including:

testimonials
reviews
photos
videos
social media posts
ambassador submissions
before/after images
audio clips
written statements

…you grant Innately You™ a non‑exclusive, royalty‑free, worldwide, perpetual license to use, reproduce, publish, display, distribute, edit, and create derivative works from such Content for marketing, promotional, and commercial purposes.

This includes use across:

websites
social media
email marketing
paid advertising
PR/media outlets
podcasts
digital or print publications
product listings
ambassador promotions

Name Display Options

You may choose:

full name
first name only
initials only

If no preference is stated, we may display your first name and last initial.

Ambassador Content

Ambassadors grant the same rights for all content submitted as part of the program.

Revocation

You may request to revoke future use of your Content by emailing shop@innatelyyou.co. Revocation applies to future use only.

9. Intellectual Property

All content on Innately You™ platforms is owned by the Company and protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without written permission.

10. Prohibited Conduct

You agree not to:

misuse the website or Services
attempt to hack or disrupt systems
impersonate the brand or its representatives
engage in fraudulent activity
violate any laws

11. Protection of Company, Owner & Associated Parties

To the fullest extent permitted by law, you agree that any claim, dispute, or demand arising from your use of our Services may be brought only against the Company, and never against:

the owner(s)
family members of the owner(s)
friends of the owner(s)
employees
contractors
consultants
brand ambassadors
affiliates
investors
partners
volunteers
representatives
anyone associated with the Company

All such individuals are expressly released from liability.

12. Indemnification & Hold Harmless

You agree to indemnify, defend, and hold harmless:

Innately You™
Innately You™ Elegance
InnatelyYou.co
shop.innatelyyou.co
the owner(s)
family members
employees
contractors
ambassadors
affiliates
investors
partners
representatives

…from any claim, demand, loss, liability, or expense (including attorneys’ fees) arising out of:

your use of the Services
your participation in events or retreats
your reliance on coaching or advice
your submission of content
your violation of these Terms
your violation of any law

13. Limitation of Liability

To the fullest extent permitted by law, the Company is not liable for:

indirect, incidental, punitive, or consequential damages
loss of data
loss of profits
delays or failures caused by third‑party carriers or platforms
user misuse of products or services

Our total liability shall not exceed the amount paid for the product or service in question.

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict‑of‑law principles.

15. Binding Arbitration Agreement

You agree that any dispute, claim, or controversy arising out of or relating to your use of our Services will be resolved exclusively through binding arbitration, not in court.

No Class Actions

You agree to bring claims individually, waiving the right to:

class actions
class arbitrations
representative actions

Arbitration Location

Arbitration will take place in Florida.

The arbitrator’s decision is final and binding.

16. Waiver of Right to Court Proceedings

By using the Services, you acknowledge and agree that you are waiving your right to bring any claim, dispute, or legal action in a court of law. This includes waiving the right to:

a judge
a jury trial
public court proceedings
filing a lawsuit in any state or federal court

All disputes must be resolved exclusively through binding arbitration, as described in these Terms. You understand and agree that arbitration is the sole and exclusive forum for resolving any dispute with the Company or any associated parties.

You further agree that: